FAQ

Alterland is a virtual workspace platform designed to enhance remote collaboration through immersive 3D environments. It operates on both desktop and standalone VR headsets, offering flexibility for various user preferences.
Alterland's platform includes features such as virtual office rentals, interactive meeting rooms, and social spaces, facilitating both professional collaboration and informal networking. Whether you're working from home or connecting with a global team, Alterland provides a dynamic and interactive space to enhance your remote collaboration experience.

To use Alterland on a standalone VR headset such as Meta Quest 2, Quest 3 or Quest 3s.
Go to https://alterland.io and register for an account.
Install the Alterland app by opening the Meta Quest Store on your headset and searching for "Alterland."
Download and install the application.
Open the Alterland app from your headset's library.
Log in using your Alterland credentials.
Explore virtual workspaces, attend meetings, and use collaboration tools directly within your headset.

To use Alterland on a PC without a VR headset:
System Requirements: Ensure your PC meets the minimum system requirements:
Processor: Intel Core i5 12th Gen or equivalent
Memory: 16 GB RAM, Graphics: NVIDIA GTX 1060 or equivalent
To start using Alterland on your PC, first visit the Alterland website and log in to your AlterlandHub account.
If you don't have an account, you can create one.
Once logged in, navigate to the "Launcher" tab in the left menu to download and install the Alterland Launcher. After installing the Launcher, open it and click the "Download" button on the main page to download and install the Alterland application.

Follow all the steps from "How to start using Alterland on PC without VR?"
Then, connect your VR headset to your PC using a compatible cable.
The application will automatically switch to VR mode once the headset is detected.

Alterland offers flexible licensing plans to match your team's size and needs.
You don’t have to design or set up virtual offices yourself – they’re ready to use and fully equipped. And you save even more because you only pay for the number of users, not the size of your virtual office. For enterprise pricing contact us directly.

Alterland offers a comprehensive suite of tools designed to elevate your virtual meetings and presentations. You can easily conduct presentations using the Drive feature to upload and display files such as images, videos, and PDFs in virtual conference rooms. To facilitate note-taking, Smart Note provides an AI-powered solution that transcribes meetings and generates customizable notes. For brainstorming and highlighting key points, Alterland includes sticky notes and virtual markers, allowing for interactive collaboration during meetings. Additionally, future tools like Onboarding will help streamline the integration of new employees into your team, ensuring that your meetings and training sessions are both efficient and effective. These features are designed to make your virtual collaboration experience as seamless and productive as possible.

Yes, Alterland features a built-in Drive that allows you to store and share files within the virtual environment. Each user has 2GB of storage space, with a maximum file size of 500MB. Supported file formats include jpg, png, mp4, and pdf. You can upload files by clicking the "Add New Files" button or by dragging and dropping them directly into the Drive. These files can then be accessed and presented in virtual meeting spaces.

To change your subscription plan in Alterland:
Visit the Alterland website and log in to your AlterlandHun account.
Access Account Settings: Click on your profile icon and select "Account Settings" or "Subscription".
In the subscription section, view the available plans and select the one that best suits your needs.
Follow the prompts to confirm the change. You may need to provide payment information.
After completing the process, you will receive a confirmation email regarding the change to your subscription plan.

Alterland provides a suite of tools to enhance remote collaboration and productivity:
Smart Note: AI-powered notes that automatically generate meeting summaries and task lists.
Whiteboard & Markers: A virtual whiteboard with markers for collaborative drawing and idea sharing.
3D Marker: A tool for highlighting and emphasizing elements within the 3D virtual space.
Sticky Notes: Digital sticky notes for jotting down ideas and reminders.
Presentation Mode & Personal Cloud Drive: A presentation mode for meetings and a personal cloud drive for storing and sharing files.
Selfie-based Avatar: Create personalized avatars using a selfie for a more immersive experience.

Go to the Alterland.io website and sign up for an account.
Please note that the "Continue with Google" option is currently unavailable, so use an email and password to register or log in.

If you are the organization owner, create your organization in AlterlandHub and invite team members.
If you are a team member, you will receive an invitation to join. Follow the link in the invitation to log in and access the platform.

In the Alterland Hub go to the "Avatar Creator" tab and upload a photo to generate your avatar.
Customize the avatar’s appearance to match your style and preferences.

→ Alterland in VR Standalone
Install the Alterland app by opening the Meta Quest Store on your headset and searching for "Alterland." Download and install the application.
Open the Alterland app from your headset's library.
Log in using your Alterland credentials.
Explore virtual workspaces, attend meetings, and use collaboration tools directly within your headset.

→ Alterland on PC without VR
To use Alterland on a PC without a VR headset:
System Requirements: Ensure your PC meets the minimum system requirements:
Processor: Intel Core i5 12th Gen or equivalent
Memory: 16 GB RAM, Graphics: NVIDIA GTX 1060 or equivalent
To start using Alterland on your PC, first visit the Alterland website and log in to your AlterlandHub account. If you don't have an account, you can create one.
Once logged in, navigate to the "Launcher" tab in the left menu to download and install the Alterland Launcher. After installing the Launcher, open it and click the "Download" button on the main page to download and install the Alterland application.

→ Alterland on PC with VR headset
Follow all the steps from "How to start using Alterland on PC without VR?"
Then, connect your VR headset to your PC using a compatible cable.
The application will automatically switch to VR mode once the headset is detected.